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Get Current 2.0 Program
1743687740

Eligible Customers Receive Up to 50% in Bill Credits and Waived Fees - Runs March 1 to June 30

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What's Your Pipe Type?
1729877861

Learn about our lead reduction program.

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Contact Pay Bill Report an Emergency Financial Assistance Permits
Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Basic page

Inspections

To ensure that plumbing and gas installations meet minimum requirements for safety, most plumbing projects and gas furnace and appliance installations must be inspected by WSSC Water.

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Basic page

Disparity Study

The Office of Supplier Diversity and Inclusion is dedicated to creating an inclusive purchasing environment by encouraging the use of minority and small local businesses on WSSC Water contracts, throu...

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Basic page

Pipeline Design Manual

The Pipeline Design Manual lists minimum criteria to be followed by designers and engineers when preparing plans for water and sewer pipelines in WSSC Water's district.

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Basic page

Board of Ethics

WSSC Water’s Commissioners and employees are required to maintain the highest professional and ethical standards in the performance of their official duties. Beginning January 31, 2023, all Board of E...

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