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DC Water's Precautionary Boil Water Advisory Does Not Impact WSSC Water Customers in Chevy Chase
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Learn more from DC Water's news release
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Regional Drought Watch
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Read COG news release on 2026 drought watch
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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 1-800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Event |

35th Annual Government Procurement Conference

Join WSSC Water at the 35th Annual Government Procurement Conference.This is a national conference fostering business partnerships between the federal government, its prime contractors, and small, min...

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WSSC Civil Drafting Standards

WSSC Water's Engineering & Environmental Services Division has developed an AutoCAD Civil Drafting Standard to ensure that civil plans submitted to us are graphically consistent.

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Financial Policies

WSSC Water wants to assure customers, capital markets and rating agencies that we have sound, well-managed financial policies. We invite you to explore the financial management and debt policies liste...

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Community Outreach

From homeowner/civic association meetings and faith-based events to health fairs and food distribution events; WSSC Water loves to get out into the community and meet our neighbors.

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