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DC Water's Precautionary Boil Water Advisory Does Not Impact WSSC Water Customers in Chevy Chase
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Learn more from DC Water's news release
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Regional Drought Watch
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Read COG news release on 2026 drought watch
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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 1-800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Event |

Public Safety Trunk or Treat

WSSC Water's Community Outreach Team will be there, stop by!

Published on
Event |

Youth Career Fair

WSSC Water's Community Outreach Team will be there, stop by!

Published on
Event |

Potomac Interceptor Collapse Community Meeting

WSSC Water will have a table at this follow-up meeting to the February 26 meeting DC Water held at Walt Whitman High School in Bethesda, in coordination with the mayor of Glen Echo and the Cabin John ...

Published on
Event |

Patuxent Raw Water Pipeline Community Project Update Meeting

This is a hybrid meeting. Interested parties may access the meeting via Teams (information below) or in person at 14501 Sweitzer Lane Laurel, MD 20707 (Auditorium) Watch Meeting Dial In: 240-800...

Published on