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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Emergency Water and Sewer Problems

If you're experiencing a water emergency (a broken water main) or a sewer emergency (a backup into your home), call 301-206-4002, report the problem on our mobile app or email emer...

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Cantrell Road Water Main Replacement Meeting

Watch Meeting Dial In: (240) 800-7929 Conference ID: 902 970 38# For more information please visit our Community Project meetings page

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Horizon Way Water Main Replacement Meeting

Watch Meeting Dial In: +1 240-800-7929 Conference ID: 284 608 213# For more information please visit our Community Project meetings page

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Event |

Parkwood Drive 2 Water Main Replacement Project

Watch MeetingDial In: +1 240-800-7929Conference ID: 830 352 100#For more information, please visit our Community Project meetings page

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Event |

Trailway Drive Water Main Replacement Project

Join MeetingDial In: +1 240-800-7929Conference ID: 339 925 333#For more information, please visit our Community Project meetings page

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Forest Heights Force Main Replacement Project

Join MeetingDial In: +1 240-800-7929Conference ID: 602 056 174#For more information, please visit our Community Project meetings page

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Event |

White Oak Water Main Replacement Project

Join MeetingDial In: +1 240-800-7929Conference ID: 285 056 306#For more information, please visit our Community Project meetings page

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