Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Report a Water Quality Issue

If you are experiencing water quality issues in your drinking water, please contact the Emergency Services Center at 301-206-4002. 

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What's Your Pipe Type?

WSSC Water is proud to be part of the U.S. Environmental Protection Agency’s (EPA) enhanced Lead and Copper Rule, an important national public health initiative to remove lead from America’s drinking ...

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About WSSC Water

Established in 1918, WSSC Water is currently among the largest water and wastewater utilities in the nation, with a network of 5,977 miles of drinking water pipeline and over 5,677 mile...

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Early Engagement Vendor Sessions

Join us for Early Engagement Vendor Sessions where you can preview details of future projects on the horizon. 

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Plumbing & Fuel Gas Codes

Here's where to find the WSSC Plumbing and Fuel Gas Code and the most recent updates, as well as archived Code and Amendments.

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WSSC Water Dams and Reservoirs

To be sure there's always enough water to serve our (almost) two million customers, we own dams that create reservoirs storing billions of gallons of water.

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#LOSETHEWAIT

We are experiencing high call volumes and longer than usual wait times. Check out these fast and easy options to connect with us without having to wait!

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