Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Publications

We want you to know about everything happening at WSSC Water, and we want you to be a water-wise consumer. That's why we provide publications on so many topics.

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SLBE and MBE Programs

An overview of WSSC Water's Small Local Business Enterprises Program and Minority Business Enterprises Program. 

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Billing Multi-Use Properties

A trend toward building mixed-use properties prompted us to adopt a new way to bill mixed-use and multi-unit residential properties.

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Laboratory Expansion Project

To ensure another century of safe water, WSSC Water invested $38 million to upgrade its Maryland Department of the Environment-certified laboratory to meet increased demand for water quality analysis....

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Supplier Diversity Performance Reports

The Office of Supplier Diversity and Inclusion is committed to annual reporting on the implementation and administration of minority business enterprise programs to Montgomery and Prince George's...

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Inspecting Gas Appliances

WSSC Water is charged by the State of Maryland with permitting and the inspection of all natural and liquefied petroleum (LP) gas installations within Montgomery and Prince George’s counties of M...

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