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Get Current 2.0 Program
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Extended and Enhanced Program Runs from July 1 to October 31

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What's Your Pipe Type?
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Learn about our lead reduction program.

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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

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Learn More about Permit Services

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Basic page

Pipeline Design Manual

The Pipeline Design Manual lists minimum criteria to be followed by designers and engineers when preparing plans for water and sewer pipelines in WSSC Water's district.

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Basic page

Design (Phase 2) Forms

Here's where to find forms and information needed during Phase Two - the design portion of a development project.

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Basic page

Planning (Phase 1) Forms

Preliminary design forms or applications needed for Planning (Phase 1) are listed here.

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