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Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   


One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  


Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   


Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

Emergency Water Main Repair - Upper Marlboro

Read more
September 10, 2025
Alert

WSSC Water Holding Virtual Monthly Commission Meeting on Wednesday, September 17

Commissioners Scheduled to Vote on More Than $90 Million in Contracts to Upgrade Critical Infrastructure and Improve Service Delivery   ...
Read more
September 16, 2025
News Release
Event Date
Nov 18 Nov 18
Event Type
Community Outreach Event

Montgomery County Executive's ‘Community Conversations'

Silver Spring Regional Services CenterThis is a hybrid meeting, you can attend virtually here. 

Event Date
Nov 13 Nov 13
Event Type
Community Outreach Event

Montgomery County Executive's ‘Community Conversations'

Seniors/Older Adult Population @ Leisure World  

Event Date
Nov 17 Nov 17
Event Type
Community Outreach Event

Montgomery County Executive's ‘Community Conversations'

Chinese, Korean, and Vietnamese Communities (CCACC)This is a hybrid meeting, you can attend virtually here. 

Event Date
Oct 27 Oct 27
Event Type
Community Outreach Event

Montgomery County Executive's ‘Community Conversations'

Spanish LanguageThis is a hybrid meeting, you can attend virtually here. 

Event Date
Oct 27 Oct 27
Event Type
Community Outreach Event

Montgomery County Executive's ‘Community Conversations'

Spanish LanguageThis is a hybrid meeting, you can attend virtually here. 

Event Date
Oct 13 Oct 13
Event Type
Community Outreach Event

Montgomery County Executive's ‘Community Conversations'

Mid-County Regional Services CenterThis is a hybrid meeting, you can attend virtually here. 

Event Date
Oct 06 Oct 06
Event Type
Community Outreach Event

Montgomery County Executive's ‘Community Conversations'

Eastern Montgomery Regional Services This is a hybrid meeting, you can attend virtually here. 

Event Date
Sep 29 Sep 29
Event Type
Community Outreach Event

Montgomery County Executive's ‘Community Conversations'

African- Caribbean-Diaspora Communities - HybridThis is a hybrid meeting, you can attend virtually here. 

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14501 Sweitzer Ln
Laurel, MD 20707

301-206-4001
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