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Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   


One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  


Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   


Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

WSSC Water Ranks 3rd in Northeast Among Large Utilities in J.D. Power’s 2022 Customer Satisfaction Study

WSSC Water Makes Significant Customer Satisfaction Improvements Despite Record Number of Delinquent Accounts and High Call Volume During Global Pandem...
Read more
May 10, 2022
News Release

Emergency Water Main Repair – Germantown

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May 5, 2022
Alert

Low Water Pressure/No Water

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May 4, 2022
Alert

Eric McFarland

EEO Officer

Speedpay System Issues

Read more
April 30, 2022
Alert

Paul Henry

Industrial Assets Maintenance Division Manager

Emergency Water Main Repair - Temple Hills

Read more
April 29, 2022
Alert

Speedpay System Issues

Read more
April 26, 2022
Alert

Emergency Water Main Repair - Greenbelt

Read more
April 21, 2022
Alert

Emergency Water Shutdown Alert

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April 20, 2022
Alert

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14501 Sweitzer Ln
Laurel, MD 20707

301-206-4001
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