alert
Drinking water not impacted by sanitary sewer overflow after collapse of DC Water’s sewer main in Montgomery County.
1769184998
Learn more.
close
Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services
News Release

Explore the Patuxent Watershed: 2026 Recreation Season Opens Sunday, March 15

Watershed Recreation Areas Open from Sunrise to Sundown  
March 15 – November 30   

Written by

Laurel, Md. – March 13, 2026 – Outdoor recreation returns to WSSC Water’s Patuxent Watershed this weekend as the 2026 season opens Sunday, March 15. Visitors can once again explore more than 6,000 acres of protected land and reservoirs, with permitted activities including boating, fishing, hiking, horseback riding and picnicking from sunrise to sundown. 

The watershed spans across Montgomery, Prince George's and Howard counties and includes the Triadelphia and T. Howard Duckett reservoirs, which serve as drinking water sources for WSSC Water.   

Due to low water levels, some boat ramps will be closed until levels rise. Visitors are encouraged to call 301-206-4FUN or the Brighton Dam Visitor Center at 301-206-7485 for the latest information.  

All watershed visitors who are 16 years or older must have a valid permit, which can be purchased online at wsscwater.com/watershed or in person at the Brighton Dam Visitor Center, 2 Brighton Dam Road, Brookville, Maryland 20833. The Visitor Center is open daily from 7 a.m. to sundown, including weekends. To reach staff at the center, please call 301-206-7485. Complimentary permits are available for visitors 65 or older, active military and disabled veterans.   


WSSC Water is the proud provider of safe, seamless and satisfying water services, making the essential possible every day for our neighbors in Montgomery and Prince George’s counties. We work to deliver our best because it’s what our customers expect and deserve.