Laurel, MD - February 20, 2026: Due to scheduled system maintenance on Saturday, February 21, from 4 p.m. to 6 p.m., the following systems may be intermittently unavailable:
- Online Bill Pay (kiosk, web, mobile)
- Interactive Voice Response System (IVRS)
- ​Customers will be unable to:
- Make/split payments
- Request an extension
- Enter a meter reading
- Request a plumbing inspection
- ​Customers will be unable to:
- Fire Hydrant Meter Rental
- Refund Requests
As always, we appreciate your patience and apologize for the inconvenience. Thank you for being a valued customer.