Laurel, MD - October 20, 2025: We are currently experiencing technical difficulties accessing all of our payment services due to the Amazon Web Services national outage. The following services are intermittently available:
- Online Bill Pay (kiosk, web, mobile)
- Interactive Voice Response System (IVRS)
- ​customers will be unable to make/split payments
- request an extension
- enter a meter reading
- request a plumbing inspection
- Watershed Permits - may purchase at Brighton Dam Visitor Center
- Cross-Connection Test Reports
- Fire Hydrant Meter Rental
- Relocations Project Electronic Payment System
As always, we appreciate your patience and apologize for the inconvenience. Thank you for being a valued customer.