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System Maintenance Alert
1771624800

App intermittently unavailable starting Feb. 20 @ 10 p.m. and ending Feb. 21 @ 7 a.m.

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System Maintenance Alert
1771606800

Apps intermittently unavailable Feb. 21, 4 to 6 p.m.

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Reported Water Main Breaks and Leaks
1769530200
Use our map to locate reported water main breaks and leaks near you.
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Drinking water not impacted by sanitary sewer overflow after collapse of DC Water’s sewer main in Montgomery County.
1769184998
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Contact Pay Bill Report an Emergency Financial Assistance Permits
Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services
Public Notices

WSSC Water Adopts 2024 WSSC Plumbing and Fuel Gas Code

On October 15, 2025, the Washington Suburban Sanitary Commission adopted the 2024 WSSC Plumbing and Fuel Gas Code. The signed resolution can be viewed here: wsscwater.com/pfg-code-update. The effective date of the resolution is December 1, 2025.

The Plumbing and Fuel Gas Code can be viewed here: https://www.wsscwater.com/codebooks.

For additional code-related information, contact Technical Standards Engineering Manager Chris Imhof at christopher.imhof@wsscwater.com or 301-206-8514.