Laurel, MD - October 25, 2025: Due to scheduled system maintenance on Saturday, October 25, from 4pm to 6pm, the following systems may be intermittently unavailable.
- Online Bill Pay (kiosk, web, mobile)
- Interactive Voice Response System (IVRS)
- customers will be unable to make/split payments
- request an extension
- enter a meter reading
- request a plumbing inspection
- Watershed Permits - may purchase at Brighton Dam Visitor Center
- Cross-Connection Test Reports
- FIre Hydrant Meter Rental
As always, we appreciate your patience and apologize for the inconvenience. Thank you for being a valued customer.