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Applications intermittently available, 9 p.m.-10 p.m. on Friday, Nov. 7.

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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
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Weekdays: 8:00 am - 5:00 pm
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301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
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WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

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If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

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Learn More about Permit Services
Alert

System Maintenance Alert - November 7

Laurel, MD - November 7, 2025: Due to system maintenance on Friday, November 7, from 9:00 p.m. to 10:00 p.m., the following systems will be unavailable:

  • One Source
  • Supplier Portal

As always, we appreciate your patience and apologize for the inconvenience. Thank you for being a valued customer.