WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.
If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.
We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.
Laurel, MD - November 18, 2025: We are aware of a service disruption with the PromisePay portal. They are working to restore service as soon as possible.
As always, we appreciate your patience and apologize for the inconvenience. Thank you for being a valued customer.
