Laurel, MD - June 7, 2025: Due to scheduled system maintenance on Saturday, June 7, from 4:00 pm to 6:00 pm,  the following systems may be intermittently unavailable.

  • Online Bill Pay (kiosk, web, mobile)
  • Interactive Voice Response System (IVRS)
    • ​customers will be unable to make/split payments
    • request an extension
    • enter a meter reading
    • request a plumbing inspection
  • Fire Hydrant Meter Rental
  • Refund Request

As always, we appreciate your patience and apologize for the inconvenience. Thank you for being a valued customer.