Paymentus - July 20 from 3am to 6am
Customers in These Areas Should Bring Water to a Rolling Boil for 1 Minute Before Any Consumption
WSSC Water Working to Set Up Water Distribution Station Tonight – Details to Come
Laurel, MD – July 18, 2025 at 10:55 pm- WSSC Water has issued a Boil Water Advisory (BWA) for customers in several areas of Prince George’s County following a 16-inch diameter water main break at 5540 Columbia Park in Hyattsville, near the Cheverly Metro Station. Areas include Cheverly, Seat Pleasant, Capitol Heights and other nearby communities.
WSSC Water crews are working to close valves on the broken water main to stop the flow of water. As soon as the water is off, repairs will begin. Miss Utility must mark all underground utilities in the area before excavation can begin. Once the broken pipe has been dug up, we will be able to provide an estimated time for repairs to be completed and water service to be restored.
The BWA is affecting customers in Cheverly, Seat Pleasant, Capitol Heights and other nearby communities. A map of the impacted area is being developed and will be shared shortly.
Customers in these areas of Prince George’s County should bring their water to a rolling boil for one minute then cool it before:
All stored water, drinks or ice made recently should be discarded. Boiled water can be stored in a clean container with a cover. Water does not have to be boiled before it is used for bathing as long as it is not consumed.
Customers who experienced low water pressure should boil their water as outlined above. When water is restored for customers who lost water service, water should be brought to a rolling boil based on the guidance above.
Water Distribution Stations for Customers
WSSC Water will open a water distribution station later tonight to provide bottled water to customers affected by the BWA. Locations are being assessed now for accessibility and safety.
The BWA is necessary following a water main break, which caused these areas to lose pressure and, in many cases, lose water entirely. When this occurs, there is an increased risk of contamination to the water distribution system. WSSC Water recommends if you live in the affected areas, you should boil your water per the guidelines stated above.
WSSC Water will test samples from the impacted area to ensure the water is safe for consumption. Once water safety has been confirmed, WSSC Water will lift the BWA and will notify customers that the advisory has been lifted.
Check the WSSC Water website, X, Bluesky, and Facebook for updates as this situation develops. For more information, please contact the WSSC Water Emergency Call Center at 301-206-4002.