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Emergency Water Main Repair
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19927 Spur Hill Dr., Gaithersburg

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WSSC Water Launches Two New Financial Assistance Programs on Dec. 1
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What's Your Pipe Type?
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Helping Homeowners Go Lead-Free

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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
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WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

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Emergency Water Main Repair - Gaithersburg

Laurel, MD – December 8, 2025 - WSSC Water is repairing an 8-inch water main at 19927 Spur Hill Drive, Gaithersburg. Customers in the area will lose water service while the main is being fixed. Repairs will be made as quickly as possible.

Thank you for your patience.