Laurel, MD - August 9, 2025: Due to scheduled system maintenance on Saturday, August 9, 2025 from 2:00am to 4:00pm, customers may experience intermittent outages. The following services will be impacted during the time frame:
- Interactive Voice Response System (IVRS)
Customers will be unable to:- Make/split payments
- Request an extension
- Enter a meter reading
- Request a plumbing inspection
- All Bill Pay applications (web, mobile, kiosk)
- E-bill Unenroll
- Watershed permit (web/kiosk/mobile)
- Permits can be purchased at the Visitor Center at 2 Brighton Dam Road, Brookville, Maryland 20833.
- For more information on how to purchase permits, click here.
- All mapping applications
- Cross-Connection Test Reports (CCTR)
- Permits on the Web
- Front Foot Benefit Disclosure
- Account Lookup
- Award/Contract Manager
- Public Searchable Database
- WERI
- One Source
- Supplier Portal
- Issue Trackr
We appreciate your patience and apologize for the inconvenience. Thank you for being a valued customer.