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On December 18, 2024, the Washington Suburban Sanitary Commission (WSSC Water) adopted revisions to Chapter 3.25 of the Code of Regulations.    

The revisions include the addition of a definition for Extreme Weather Forecast and a provision prohibiting termination of service during an Extreme Weather Forecast. In addition, a new provision was adopted per the refund of credit balances. 

The effective date of these revisions is February 3,  2025. To view these changes, see the links below:

Definition of Extreme Weather Forecast

No Shutoffs during Extreme Weather Forecast

Refund of Credit Balances

For additional information, contact John Curry, Director of Customer Service, at John.Curry@wsscwater.com