alert
Apply Now
1685630481

Water Bill Amnesty Program is now accepting applications
June 1 - 30

More Information
Connect With Us!
1684167386

In Your Neighborhood Open House
June 8   Time: 6 - 8PM

Learn More
close
Contact Pay Bill Report Problem Financial Assistance Permits
Customer Service
301-206-4001 (ask for agent)
Weekdays: 7:30 am - 7:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 7:30 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
Visit Customer Service
WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.
Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may request a pay plan or learn more about all of the financial assistance resources. Get started by calling 301-206-4001.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information

Learn More about Permit Services
Alert
May 5, 2023

System Maintenance - Sunday, May 14

Laurel, MD - May 14, 2023: Due to system maintenance on Sunday, May 14 from 3:00 am to 6:00 am, the following systems will be unavailable.

  • Bill Pay (website, mobile apps, IVRS)
  • ePermitting
  • Watershed permit 
  • Cross connection test report
  • Relocations

As always, we appreciate your patience and apologize for the inconvenience. Thank you for being a valued customer.