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Drinking water not impacted by sanitary sewer overflow after collapse of DC Water’s sewer main in Montgomery County.
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Laurel, MD - May 16, 2023: Due to system maintenance on Friday, May 19, from 9:00 pm to Sunday, May 21, 11:00 pm,  the following systems may be intermittently available.

  • Online Bill Pay (kiosk, web, mobile)
  • Interactive Voice Response System (IVRS)
    • ​customers will be unable to make/split payments
    • request an extension
    • enter a meter reading
    • request a plumbing inspection
  • Claims Manager
  • Cross Connection Test Reports
  • ePermitting
  • Front Foot Benefit Disclosure
  • All GIS (Maps) Applications
  • LIMS
  • Mobile Self-service Kiosks
  • OneSource/OTL
  • ProjectDox
  • Relocations
  • Supplier Portal
  • Watershed Permits
  • WERI Search Viewer

As always, we appreciate your patience and apologize for the inconvenience. Thank you for being a valued customer.