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Operations for Monday and Tuesday, January 26-27, 2026
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Customer Service Call Center will be open

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WSSC Water Continues Emergency Operations During Severe Winter Snowstorm
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January 26, 2026 - 4:30 pm Update

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Drinking water not impacted by a sanitary sewer overflow occurring after the collapse of DC Water’s sewer main in Montgomery County.
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Laurel, MD - March 10, 2023: Due to system maintenance on Friday, March 10 from 11:00 pm through Saturday, March 11 at 7:00 pm, the following systems may be unavailable.

  • Online Bill Pay (website, phone and mobile)
    • enter a meter reading
    • bill payments
  • Interactive Voice Response System (IVRS)
    • ​customers will be unable to make/split payment
    • request an extension
    • enter a meter reading
    • request a plumbing inspection
  • Cross Connection Test Reports
  • OneSource
  • Permits on the Web
  • Public Search Database
  • Supplier Portal
  • Watershed Permits

As always, we appreciate your patience and apologize for the inconvenience. Thank you for being a valued customer.