alert
Get Current 2.0 Program
1743687740

Eligible Customers Receive Up to 50% in Bill Credits and Waived Fees - Runs March 1 to June 30

Find out more...
close
alert
What's Your Pipe Type?
1729877861

Learn about our lead reduction program.

More information
close
alert
Customer Alert
1727738605

Regional Drought Watch

More Information
close
Contact Pay Bill Report an Emergency Financial Assistance Permits
Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

System Maintenance - March 18

Laurel, MD - March 18, 2023: Due to system maintenance on Saturday, March 18, from 4:00 pm to 11:59 pm, the following systems will be unavailable.

  • Online Bill Pay
    • enter a meter reading
    • bill payments
  • Interactive Voice Response System (IVRS)
    • ​customers will be unable to make/split payments
    • request an extension
    • enter a meter reading
    • request a plumbing inspection

As always, we appreciate your patience and apologize for the inconvenience. Thank you for being a valued customer.