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WSSC Water is Winter Ready
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Drinking water not impacted by a sanitary sewer overflow occurring after the collapse of DC Water’s sewer main in Montgomery County.
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Read DC Water's release.
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System Maintenance Alert
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Apps intermittently unavailable Jan. 24, 4 to 6 p.m.

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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
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WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

Laurel, Md. – July 19, 2022 – WSSC Water Commissioners are holding their monthly meeting on Wednesday, July 20. The meeting, which starts at 10 a.m. and is open to the public, will be held in person at WSSC Water headquarters in Laurel and available via livestream from WSSC Water’s website. Customers interested in providing public comments must appear in person. 

This month’s meeting agenda includes a briefing on WSSC Water’s FY 2024 – FY 2029 $4.7 billion Capital Improvements Program. The complete agenda is posted on WSSC Water’s website.

As part of WSSC Water’s commitment to public engagement and transparency, the live broadcast of this meeting allows viewers to observe agency business, including the review of contracts and policies and a monthly synopsis of WSSC Water’s operations. 


WSSC Water is the proud provider of safe, seamless and satisfying water services, making the essential possible every day for our neighbors in Montgomery and Prince George’s counties. We work to deliver our best because it’s what our customers expect and deserve.