Customer Service One Stop Shop

Closed until further notice, including Cashier Window
No Drop-offs accepted

Water Service Turnoffs Resumed

Act Now!


Laurel, MD - January 7, 2022: Due to system maintenance on Saturday, January 8, from 4:00 pm to 10:00 pm, the following systems will be unavailable.

  • Online Bill Pay
    • enter a meter reading
    • bill payments
  • Interactive Voice Response System (IVRS)
    • ​customers will be unable to make/split payments
    • request an extension
    • enter a meter reading
    • request a plumbing inspection

As always, we appreciate your patience and apologize for the inconvenience. Thank you for being a valued customer.