alert
Customer Alert - November 3
1762204345

Multiple payment applications are unavailable at this time

Read more
close
alert
Recreational Water Contact Health Advisory 
1753189147

Triadelphia Reservoir  

More Information
close
Contact Pay Bill Report an Emergency Financial Assistance Permits
Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

System Maintenance Overnight

Laurel, MD - December 2, 2022: Due to system maintenance from Friday, December 2 from 8:00 pm to Saturday, December 3 at 8:00 am, the following systems may be intermittently available.

  • IVRS (Interactive Voice Response System)
  • Claims Manager

As always, we appreciate your patience and apologize for the inconvenience. Thank you for being a valued customer.