Laurel, MD - April 18, 2022: Due to system maintenance on Friday, April 22, from 9:00 pm to Sunday, April 24, 11:00 pm, the following systems may be intermittently available.
- Online Bill Pay
- Interactive Voice Response System (IVRS)
- ​customers will be unable to make/split payments
- request an extension
- enter a meter reading
- request a plumbing inspection
- Claims Manager
- Cross Connection Test Reports
- ePermitting
- Mobile Self-service Kiosks
- LIMS
- OneSource/OTL
- ProjectDox
- Supplier Portal
- Watershed Permits
- WERI Search Viewer
Emergencies
If you are reporting a water or sewer emergency during this weekend, please call the following phone numbers to reach our Emergency Services Center:
- 202-384-7554
- 202-557-9066
- 202-384-8813
- 202-384-5882
Security
To speak with security, please call: 301-356-4585
As always, we appreciate your patience and apologize for the inconvenience. Thank you for being a valued customer.