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Get Current 2.0 Program
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Eligible Customers Receive Up to 50% in Bill Credits and Waived Fees - Runs March 1 to June 30

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What's Your Pipe Type?
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Learn about our lead reduction program.

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Customer Alert
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Regional Drought Watch

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Laurel, MD - April 18, 2022: Due to system maintenance on Friday, April 22, from 9:00 pm to Sunday, April 24, 11:00 pm,  the following systems may be intermittently available.

  • Online Bill Pay
  • Interactive Voice Response System (IVRS)
    • ​customers will be unable to make/split payments
    • request an extension
    • enter a meter reading
    • request a plumbing inspection
  • Claims Manager
  • Cross Connection Test Reports
  • ePermitting
  • Mobile Self-service Kiosks
  • LIMS
  • OneSource/OTL
  • ProjectDox
  • Supplier Portal
  • Watershed Permits
  • WERI Search Viewer

Emergencies

If you are reporting a water or sewer emergency during this weekend, please call the following phone numbers to reach our Emergency Services Center:

  • 202-384-7554
  • 202-557-9066
  • 202-384-8813
  • 202-384-5882

Security

To speak with security, please call: 301-356-4585

As always, we appreciate your patience and apologize for the inconvenience. Thank you for being a valued customer.