alert
Customer Service Call Center Closed May 28-29
1779309000

For 2-day customer experience workshop

Learn about other ways to manage your account and billing needs.
close
Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 1-800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

Events

Want to join us at an event or attend a meeting or hearing? Explore below to see where we'll be, when. You can also get updates on the latest official meetings.

Find Our Latest Events

WSSC Water hosts many events and meetings and participates in your community. Check the following listings to join us at an upcoming event and stay up-to-date on issues that impact your daily life, your business and your neighborhood. Or use the links at right to review proceedings of the latest official meetings.

Event Type
event
Holiday

Memorial Day - CLOSED

During holidays, administrative offices are closed. However, in the event of an emergency such as a broken water main or sewer back-up, our 24-hour call center is staffed to assist our customers....

event
Project Outreach Event

Arctic Avenue Water Main Replacement Project

Join MeetingDial In: +1 240-800-7929 Conference ID: 492 178 104#For more information, please visit our Community Project meetings page

event
OSDI Events

2026 Baltimore City Small Business Advancement Conference

Join WSSC Water at the 2026 Baltimore City Small Business Advancement Conference.This advancement conference will feature a trade show with city, state, county and federal government agencies, univers...

event
Board of Ethics Meetings

Board of Ethics Meeting, June 10

The public is invited to attend the meeting in person or virtually. Attend Open Session via Teams Meeting ID: 259 755 038 898 7 Passcode: aE2YB2D7Phone: 240-800-7929 Phone Conferen...

event
OSDI Events

35th Annual Government Procurement Conference

Join WSSC Water at the 35th Annual Government Procurement Conference.This is a national conference fostering business partnerships between the federal government, its prime contractors, and small, min...

event
Community Outreach Event

South Ridge Community Day Picnic

Come meet with WSSC Water staff at this free event designed to bring residents together to learn about community services and increase civic engagement. 

event
Commission Meetings

Commission Meeting, June 17

Public may attend meeting in person or virtually via the call-in information below should they wish to provide public comment.Public Viewing / Participation Details Watch: Virtual meeting&nb...