Electronic Submission Instructions

Effective Date

Beginning August 10, 2026, applicants must submit all required applicant-built construction package documents electronically through ePermitting Customer Self-Service (CSS).

Upload each document as a PDF using the file names provided in this guide.

Applicant-Built Permit Submissions

Use these instructions for the following permit types:

• Service Connection (SC)
• Abandonment (AB)
• Meter Vault (MV) 

Step 1: Submit the Permit Application

Complete and submit the permit application through ePermitting CSS.

Step 2: Wait for the Invoice

Permit Services will review the application and generate an invoice.

Step 3: Pay the Invoice

Pay the invoice before continuing with the submission process.

Step 4: Upload the Construction Package

After the permit is issued, upload the following PDF files to the associated SC, AB, or MV permit in CSS.

Note: For multiple permits under same construction package, upload to only one permit.

Construction Permit

Upload the construction permit as a separate PDF.

Required file name: Construction-Permit

Bonds and Certificate of Insurance

Combine all bond documents and the Certificate of Insurance into one PDF.

Required file name: BondsandCOI

Supporting Documents

Combine the following documents into one PDF:

• Applicant-built checklist
• Utility contractor letter
• County or state permits
• Other supporting documents

Required file name: Supporting-Docs

Plans

Upload each applicable plan as a separate PDF using these file names:

• Sewer 200-foot sheet file name: 200-sewer 
• Water 200-foot sheet file name: 200-water
• As-built plan file name: As-built
• Construction plan file name: Construction-plan

Step 5: Notify Permit Services

After uploading all required files, email [email protected].

Note: When multiple permits under same construction package, indicate the permit # where package was uploaded.

Site Utility and DRP Permit Submissions

Use these instructions for:

• Site Utility (SU) permits
• DRP permits

Complete the following steps after the Site Utility or DRP plan is approved.

Step 1: Pay Outstanding Invoices

Pay all invoices identified on the Outstanding Conditions List before submitting the permit package.

Step 2: Upload the SU or DRP Permit Package

Upload the following PDF files to the associated ePermitting plan case through CSS:

Note: In addition, if SC or AB permit(s) are associated to this SU or DRP, follow the previously listed applicant-built permit package instructions and upload the applicant-built package only to one permit case and not to the plan case.

Site Utility or DRP Permit

Upload the permit as a separate PDF using the applicable file name:

• Site Utility permit file name: SU-Permit
• DRP permit file name: DRP-Permit

Outstanding Conditions List

Upload the Outstanding Conditions List as a separate PDF.

Required file name: OCL

Outstanding Conditions Supporting Documents

Combine all supporting documents related to the Outstanding Conditions List into one PDF.

Required file name: OCL-Docs

Step 3: Notify DSG Intake

After uploading all required files, email #[email protected] to notify DSG Intake that the SU or DRP permit package and the applicant-built permit package have been submitted.

Note: When multiple applicant-built permits are associated to SU or DRP, indicate the one permit # where construction package was uploaded.

DA and DR Permit Submissions 

Use these instructions for:

• DA permits
• DR permits

Step 1: Receive the Signed Plan Notification

Do not submit the permit package until you receive notification that the plan has been signed.

Step 2: Pay Outstanding Invoices

Pay all invoices identified on the Outstanding Conditions List before submitting the permit package.

Step 3: Upload the Permit Package

Upload the following PDF files to the associated ePermitting plan case through CSS.

DA or DR Permit

Upload the permit as a separate PDF using the applicable file name:

• DA permit file name: DA-Permit
• DR permit file name: DR-Permit

Outstanding Conditions List

Upload the Outstanding Conditions List as a separate PDF.

Required file name: OCL

Outstanding Conditions Supporting Documents

Combine all supporting documents related to the Outstanding Conditions List into one PDF.

Required file name: OCL-Docs

SDC Agreement, When Applicable

When required, upload the SDC Agreement without the notary block as a separate PDF.

Required file name: SDC-Agreement

Step 4: Notify DSG Intake

After uploading all required files, email #[email protected] to notify DSG Intake that the permit package has been submitted.

SDC Credit Agreements that Require Notarization

A construction package that includes an SDC Credit Agreement requiring notarization cannot be submitted electronically.

Submit all required documents to the appropriate WSSC Water office as one complete paper package.