Office of Communications and Community Relations
The Communications and Community Relations team keeps the public in the know about WSSC Water news, events, maintenance and, in times of crisis, important updates.
The Communications and Community Relations team keeps the public in the know about WSSC Water news, events, maintenance and, in times of crisis, important updates.
This office's key responsibility is to keep the public informed on everything from maintenance work to crisis communications. On any given day, staffers issue press releases, manage media relations, respond to press inquiries, monitor social media and promote WSSC Water's people and services. The office also produces website content and numerous publications, such as WSSC Water's annual report, the "Customer Pipe Line" newsletter, the Water Quality Report and informational brochures. It also carries out numerous educational and community outreach activities every year.
Public Affairs Division
One of WSSC Water's strategic priorities is to achieve and maintain relationships and partnerships with our customers and other stakeholders. This division distributes important information and educates the public about WSSC Water through community events and meetings, marketing materials, media relations and social media. For more information on the Public Affairs division, call us at 301-206-8100.
Internal Communications and Community Outreach Division
This division conveys WSSC Water's key messages through communications, hands-on learning activities and events that educate our internal and external stakeholders. Internally, the team leads employee initiatives and education on our clean water mission, diversity, social responsibility and volunteerism. Externally, the division coordinates hundreds of annual community events, environmental programs, STEAM (Science, Technology, Engineering, Arts and Math)programs, classroom sessions, and environmental stewardship activities.