System Maintenance: E-Bill

Wednesday, Sept. 20 at 4pm to Thursday, Sept. 21 at 3:00 pm


The Office of Communications and Community Relations is the public face of WSSC Water

This office's key responsibility is to keep the public informed on everything from maintenance work to crisis communications. On any given day, staffers issue press releases, manage media relations, respond to press inquiries, monitor social media and promote WSSC Water's people and services. The office also produces website content and numerous publications, such as WSSC Water's annual report, the "Customer Pipe Line" newsletter, the Water Quality Report and informational brochures. It also carries out numerous educational and community outreach activities every year.

Meet the Director

The Office of Communications and Community Relations includes these divisions:

Public Affairs Division

One of WSSC Water's strategic priorities is to achieve and maintain relationships and partnerships with our customers and other stakeholders. This division distributes important information and educates the public about WSSC Water through community events and meetings, marketing materials, media relations and social media. For more information on the Public Affairs division, call us at 301-206-8100.

Internal Communications and Community Outreach Division

This division conveys WSSC Water's key messages through communications, hands-on learning activities and events that educate our internal and external stakeholders. Internally, the team leads employee initiatives and education on our clean water mission, diversity, social responsibility and volunteerism. Externally, the division coordinates hundreds of annual community events, environmental programs, STEAM (Science, Technology, Engineering, Arts and Math)programs, classroom sessions, and environmental stewardship activities.

Office of Communications and Community Relations

Last Modified: March 23, 2021, 4:25 pm EDT