Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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New Hampshire Avenue Water Main Replacement/Relocations. The thick line (light blue) shows the areas of water main replacement/relocation. This includes New Hampshire Avenue from Elton Road up to almost Lockwood Drive.
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WSSC Water Fees

Learn about the fees on your bill, what the monies are used for and how they are calculated.

Published on
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To properly flush your pipes of debris, including lead, always start from the lowest sink faucet in your house and work your way up, running every sink in your house, until you reach the highest sink faucet.
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newburg_drive_water_main_replaceement_map.jpg
Newburg Drive Water Main Replacements/Relocations. The thick lines (light blue) show the areas of water main replacement/relocation. These areas include Heidelburg Rd., Kepner Ct., Nashville Ct., Nashville Rd. from Nashville Ct. to Newburg Dr., Newburg Dr. up to Lamont Dr., and Wilhelm Dr. to Graylynn Dr.