Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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SR3 Program

Projects in the SR3 Program will take place within three areas: roads, laterals, and environmentally sensitive areas.

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WSSC Water Maintains AAA Bond Rating on $360 Million Bond Sale
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WSSC Water Maintains AAA Bond Rating on $299 Million Bond Sale
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Wind Power

Our wind turbines contributed to reducing greenhouse gases equivalent to taking 7,324 gas-powered cars off the Capital Beltway.

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W Logo with waterdrops and WSSC Water Delivering the essential tag line on top of grey backgroun
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Group of three WSSC Water employees, wearing appropriate safety gear including hardhats and reflective vests, study a document one of them holds. A WSSC Water truck and orange traffic cones are in the background.
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Special Commission Meeting, October 24

Public may attend meeting virtually via the virtual link Public Viewing Details Watch: Virtual meeting will be broadcast on Teams for public viewing Call-in number: 1-240...

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