Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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WSSC Water wants you to be prepared with these water storage tips! Make water part of your emergency kit. Store 1-2 gallons of water per person per day. Store enough water to last each person at least 3 days. And don't forget to store water for your pets!
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WSSC Water Recognized for Wastewater Excellence

Seneca Facility Receives International Award for Nutrient Removal   Water Resource Recovery Facilities’ Decades-long Streak of Excellence Continues  

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placement of the new 48” Raw Water Line on Bondmill Road.
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WSSC Water Releases 2022 Water Quality Report

Annual Report Highlights Utility’s Commitment to Safe Drinking Water  105-Year Streak Without a Single Drinking Water Quality Violation Continues 

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WSSC Water Releases 2021 Water Quality Report

Annual Report Highlights Relentless Pursuit of Safe, Clean Drinking Water Maryland’s Largest Water Utility Continues Streak: 103-Plus Years Without a Single Drinking Water Quality Violation

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Excavating and installing the new 48” Raw Water Line on Bondmill Road.
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Sewer Pipeline Infrastructure Improvement and Rehabilitation

WSSC Water is implementing various rehabilitation programs that will extend the useful life of the aging sewer system in Montgomery County and Prince George’s County which is approximately 50 to 100 y...

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