Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Art Contest

WSSC Water is committed to protecting our drinking water sources – the Potomac and Patuxent rivers – and the surrounding land, or watersheds. In fact, all people who live, work and play in the watersh...

Published on
Basic page

Smart Cities Expo and World Congress

The WSSC Water Smart One Water team will be hosting an exhibit at the 2024 Smart City Expo and World Congress (SCEWE) from November 5-7 in Barcelona Spain. Learn more about Smart One Water and meet th...

Published on
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horizon_way_water_main_replacement_map.png
Horizon Way Water Main Replacement. Phase 1 includes Berry Ln., Fowlers Ct., Starshine Dr., Berry Pl., Anny Dr., Bethany Dr., Altamont Pl., & Altamont Ave. Phase 2 is Daniel Dr. Phase 3 includes Brewton St., Brewton Ct., & Winter Green Ct. Phase 4 is Glendora Dr. and Glendora Ct.
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village_in_woods_water_main_replacement_map.png
Village in the Woods Water Main Replacement Project, Prince George's County, Maryland. Project Number BRAW6640AL19. The blue lines show the water main replacement areas, which are located on Brightseat Rd. from 202 to Watkins, part of Sheriff, part of 202.