Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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In the middle of the photo workers are excavating a trench for the electrical duct bank that will provide power to the Ultra Violet disinfection system. Back in the distance you can see work going on at the Raw Water Pump Station Project site (separate project).
Event |

Sewer Rehabilitation Program Subcontracting Outreach Event

WSSC Water has approximately $200 million in sewer rehabilitation, replacement, and relocation work across Prince George's and Montgomery counties. Join us to meet the Pre-qualified Prime contrac...

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This is one of the existing Gravity Thickeners. It’s a big tank where the solids settle to the bottom and are removed. The Contractor has installed new mechanical equipment and a railing on the perimeter.
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slide 2.png
This is one of the existing Gravity Thickeners. It’s a big tank where the solids settle to the bottom and are removed. The Contractor has installed new mechanical equipment and a railing on the perimeter.