Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Basic page

Utilities of the Future

Paradigm Shift to Water Resource Recovery Facilities:Impacts to and Opportunities at WSSC Water

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Pollution Prevention and Control

To keep certain pollutants, such as mercury, out of the water, we need your help. Learn more about what you can do.

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Event |

MDE Board of Waterworks and Waste System Operators - Apr 2019

The Board of Waterworks and Waste Systems Operators establishes the education, experience and examination standards which must be satisfied by operators and superintendents of water and wast...

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Basic page

Wastewater Treatment

Our wastewater treatment mission is to produce clean water that is safe to return to the environment while using the biosolids that are produced in an environmentally beneficial way.

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Article

Broad Creek WWPS Augmentation Project

QUARTERLY NEWSLETTERS  Project Description - Contract No. CP4231C05 (Design Contract) This project provides for the planning and design of modifications to the Broad Creek Waste Water Pumping S...

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Partnering to Protect Clean Water

Our FOG program is key to preventing sanitary sewer overflows, sewage backups and sewage spills.

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Article

WSSC Water Recognized for Wastewater Excellence

Seneca Facility Receives International Award for Nutrient Removal   Water Resource Recovery Facilities’ Decades-long Streak of Excellence Continues  

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