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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Basic page

Pipeline Design Manual

The Pipeline Design Manual lists minimum criteria to be followed by designers and engineers when preparing plans for water and sewer pipelines in WSSC Water's district.

Published on
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parkwood-ii_drive_water_main_replacement_map.png
Parkwood Drive II Water Replacements/Relocations, Montgomery County, Maryland. The thick lines (light blue) show the area of water main replacements/relocations. This includes Parkwood Dr., Oldfield Dr., Everett St., Woodfield Dr., Ashwood Dr., Crestwood Rd., Franklin St., Edgefield Rd., Glenridge St., and Thornwood Rd.
Basic page

Solicitation List

Projected WSSC Water Solicitations as of March 19, 2026.This is a guide for informational purposes only and may be revised at any time without notice.

Published on
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maple_ridge_water_sewer_main_replacement_map.jpg
Maple Ridge Water and Sewer Main Replacement Project, Montgomery County, Maryland. The thick lines (light blue) show the areas of water and sewer main replacements. The roads included are Maple Ridge Rd., Park Ln., part of Lambeth Rd., Harwood Rd., Goddard Rd., Glennbrook Rd., Del Ray Ave., Exeter Rd., and Battery Ln.
Basic page

SLBE and MBE Programs

An overview of WSSC Water's Small Local Business Enterprises Program and Minority Business Enterprises Program. 

Published on
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allentown_road_water_main_replacement_map_2.jpg
Allentown Road Water Main Replacements, Prince George's County. The line segments on Allentown Rd. indicate Phase 1 (from Steed Rd. to unnamed road); Phase 2 (from unnamed toad to close to Stonesboro Rd.); Phase 3 (from Stonesboro Rd. to past Alderton Ave.); Phase 4 (from past Alderton Ave. to Marston Dr.); Phase 5 (from Marston Dr. to past Lucille Dr.); Phase 6 (from Lucille Dr. to Tucker Rd); and Phase 7 (the dark green shape near the intersection of Allentown Rd. and Steed Rd.)