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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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jervis_street_water_main_replacement_map.jpg
Jervis Street Water Main Replacement Project, Prince George's County, Maryland. Project Number BR7706A24. The thick lines (light blue) on the map show the water main replacement areas. The roads marked are Jervis St., Jervis Pl., Jervis Ct., Strawberry Hill Dr., Strawberry Hill Pl., Strawberry Ct., Kidder Rd., and Hillantrae Dr.
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WSSC Water Recognized for Wastewater Excellence

Seneca Facility Receives International Award for Nutrient Removal   Water Resource Recovery Facilities’ Decades-long Streak of Excellence Continues  

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goucher_drive_water_main_replacement_map.png
Goucher Drive Water Main Replacement Project, Prince George's County. The thick lines (light blue) show the locations of the water main replacement areas. These are located on Goucher Drive, 58th Avenue, Nevada Street, Marietta Lane, Bucknell Terrace, Villanova Road, Charlton Avenue, Berwyn Road, Cunningham Drive, Natasha Drive, Paxton Court, and the end of Vernon Terrace.
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trailway_drive_water_main_replacement_map.jpg
Trailway Drive Water Main Replacements/Relocations. The thick lines (light blue) show the areas of water main replacement/relocation. These include Trailway Dr., Rocking Spring Dr. (on the dead-end side of Bauer), Clavel St., Clavelt Terr., Waterview Dr., Candytuft Ln., Lupine Ct., Morning Glory Ct., Bluebonnet Ct., Flower Valley Ct. and Bitterroot Wy.
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clopper_road_water_main_replacement_map.jpg
Water Main Replacement, Clopper Road, Phase 1B. Montgomery County, Maryland. Contract Number BT7569A23. The thick lines (purple) along Clopper Road show the water main replacement areas, which stretch from Waring Station Road and past Allspice Drive in one part, and from the Great Seneca Highway intersection to past Liberty Mill Road in the second section.
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Communications Office

The Communications team keeps the public in the know about WSSC Water news, events, maintenance, construction projects and in times of crisis, important updates.

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