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Get Current 2.0 Program
1743687740

Eligible Customers Receive Up to 50% in Bill Credits and Waived Fees - Runs March 1 to June 30

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What's Your Pipe Type?
1729877861

Learn about our lead reduction program.

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Contact Pay Bill Report an Emergency Financial Assistance Permits
Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

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Learn More about Permit Services

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Inside the Digester Control Building you can see the green mixing pumps and motors. The large process piping is all painted, bolted and supported in place. At the top of the building near the ceiling is the yellow bridge crane that is now completed.
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Environmental Coordinator talking to a customer about canning the grease
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Last month the Heat Exchanger (HEX) was in place. Now the piping is connected and is running through the trench toward the Cambi Thermal Hydrolysis equipment. The HEX takes heat from the process flow between the Thermal Hydrolysis and the Anaerobic Digestion processes. The heat is used in the Boilers.
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WSSC Water Fees

Learn about the fees on your bill, what the monies are used for and how they are calculated.

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Understanding Your Water Bill

This bill explainer walks you through important information and shows you how usage is calculated, explains the rate structure, and details the calculations used to determine water and sewer charges. ...

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WSSC water fest 2019 up close view with creating a system of water pipes with straws
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WSSC Water Financial Assistance Programs

Through our enhanced financial assistance programs, we are committed to helping customers pay their water bills. We offer financial assistance programs and encourage customers to subscribe to our fina...

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This is the Sidestream Treatment Tank.
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This is the Sidestream Treatment Tank.