Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Scholarships

It's one of the many ways WSSC Water invests in the community: by supporting educational opportunities through these scholarship programs.

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Early Engagement Vendor Sessions: Upcoming Police and Homeland Security Contracts. Learn about the upcoming solicitations at WSSC Water. 14501 Sweitzer Lane, Laurel, MD 20707.
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Early Engagement Vendor Sessions: Upcoming Police and Homeland Security Contracts. Learn about the upcoming solicitations at WSSC Water. 14501 Sweitzer Lane, Laurel, MD 20707.
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The new water line is being installed in the tank riser vault, where the main line connects to the elevated tank.
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Improved Bill Layout

Learn about the changes WSSC Water implemented in February 2026 to make your bills even easier to understand. 

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Sewer Pipeline Infrastructure Improvement and Rehabilitation

WSSC Water is implementing various rehabilitation programs that will extend the useful life of the aging sewer system in Montgomery County and Prince George’s County which is approximately 50 to 100 y...

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