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Recreational Water Contact Health Advisory 
1753189147

Triadelphia Reservoir  

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Get Current 2.0 Program
1743687740

Extended and Enhanced Program Runs from July 1 to October 31

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What's Your Pipe Type?
1729877861

Learn about our lead reduction program.

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Contact Pay Bill Report an Emergency Financial Assistance Permits
Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Basic page

Water Security

WSSC Water has always taken steps to ensure the security and safety our water supply and facilities. Since the terrorist attacks of Sept. 11, 2001, WSSC Water has been even more vigilant in watching o...

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Monitoring Water Safety and Quality

For more than 100 years, WSSC Water has never had a water quality violation. To keep that record going, we continuously monitor our water treatment plants and distribution system.

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About WSSC Water

Established in 1918, WSSC Water is currently among the largest water and wastewater utilities in the nation, with a network of 5,900 miles of drinking water pipeline and over 5,600 mile...

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Connecting to WSSC Water

If you want to connect your home to WSSC Water, review this information for important details you need to know.

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Basic page

Board of Ethics

WSSC Water’s Commissioners and employees are required to maintain the highest professional and ethical standards in the performance of their official duties. Beginning January 31, 2023, all Board of E...

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