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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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slide3.png - Cloned
To the right of the Cambi equipment work is ongoing for the concrete slab that will support the Cake Silos. These silos will store the sludge material that is delivered from the other WRRFs. From the silos, the material will be fed into the Cambi process.
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To the right of the Cambi equipment work is ongoing for the concrete slab that will support the Cake Silos. These silos will store the sludge material that is delivered from the other WRRFs. From the silos, the material will be fed into the Cambi process.
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General aerial view in September 2021 of site
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General aerial view in September 2021 of site
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Aerial photo of the site February 2022
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The Anaerobic Digesters with their dome roofs now completed. They also have their final steel reinforcement and are waiting for their final shotcrete finish. Above the Digesters are the 4 round clarifiers. The empty one on the top right has new mechanical equipment which they’ll all eventually get.
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slide 5.png
The Anaerobic Digesters with their dome roofs now completed. They also have their final steel reinforcement and are waiting for their final shotcrete finish. Above the Digesters are the 4 round clarifiers. The empty one on the top right has new mechanical equipment which they’ll all eventually get.