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System Maintenance Alert
1760734800

Multiple Applications intermittently available
Sat., Oct 18, 1am to Sun., Oct 19, 2pm

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Recreational Water Contact Health Advisory 
1753189147

Triadelphia Reservoir  

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Contact Pay Bill Report an Emergency Financial Assistance Permits
Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Basic page

Unidirectional Flushing (UDF)

Unidirectional flushing is a proactive method of cleaning water distribution pipes to improve water quality and restore capacity in your neighborhood.

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Basic page

Find and Operate Your Main Water Valve

It's something every homeowner needs to know: Where is your home's main water valve, and how do you turn it off and on? Keep reading and we'll give you some very helpful tips.

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Basic page

What's Your Pipe Type?

WSSC Water is proud to be part of the U.S. Environmental Protection Agency’s (EPA) enhanced Lead and Copper Rule, an important national public health initiative to remove lead from America’s drinking ...

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Basic page

SR3 Program

Projects in the SR3 Program will take place within three areas: roads, laterals, and environmentally sensitive areas.

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Basic page

Sewer Blockages & Backups

It can happen: one day sewage might back up into your home. Who's responsible for fixing the problem, you or WSSC Water? The answer: It depends.

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