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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

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WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

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If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

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new_hampshire_ave_water_main_replacement_map.png
New Hampshire Avenue Water Main Replacement/Relocations. The thick line (light blue) shows the areas of water main replacement/relocation. This includes New Hampshire Avenue from Elton Road up to almost Lockwood Drive.
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parkwood_drive_water_main_replacement_map.png
Parkwood Drive Water Main Replacements/Relocations, Montgomery County, Maryland. The thick lines (light blue) show areas of water main replacements/relocations. This area includes Parkwood Dr., Edgefield, Delmont, Amherst, Roxbury, and Wildwood.
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forest_heights_force_main_replacement_map.png
Forest Heights Force Main Replacement Project, Prince George's County. The thick lines on the map (light blue) show the main replacement location, which runs along Audrey Lane from Indian Head Highway to N. Huron Drive.
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darlene_drive_water_main_replacement_map.png
Darlene Drive Water Main Replacement Project, Prince George's County, Maryland. Project Number BR6558A18. The lines (medium blue) shows the water main replacement areas on Upton, Parkview, Darlene, Dee, Wigan, and Terence.
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clinton_water_main_replacement_project_map.jpg
Clinton Water Main Replacement Project, Prince George's County, Maryland. The thick lines (light blue) on Brandywine Road, from Piscataway Road to Surratts Road, and on Surratts Road, from Brandywine Road to Branch Avenue, show the areas of water main replacements.
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allentown_road_water_main_replacement_map_0.jpg
Allentown Road Water Main Replacements/Relocations Map. The line on Allentown Rd. (green) that runs from Temple Hills Rd. to Taylor Manor Ave. is where WSSC Water completed final curb-to-curb paving/striping in October 2024. The line (dark blue) that goes from Sheffield Dr. to Old Branch Ave. is where WSSC Water completed final curb-to-curb paving/striping in spring 2025. The circle (light blue) at Old Branch Ave. is where WSSC Water will complete final curb-to-curb paving/striping in spring 2026.
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powhatan_street_water_main_replacement_map.jpg
Powhatan Street Water Main Replacement Project, Prince George's County, Maryland. Project Number BR6445A18. The thick lines (light blue) on the map show the water main replacement areas on the following roads: Kidmore, Powhatan, Oliver, Mentana, Nystrom, and Powhatan..
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village_in_woods_water_main_replacement_map.png
Village in the Woods Water Main Replacement Project, Prince George's County, Maryland. Project Number BRAW6640AL19. The blue lines show the water main replacement areas, which are located on Brightseat Rd. from 202 to Watkins, part of Sheriff, part of 202.
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beaverdam_basin_sewer_rehab_project_map.png
Beaverdam Basin Sewer Rehabilitation Project, Project Number CI6311B17. Prince George's County. The thick lines (orange) on the map show the locations of the sewer pipes in construction. Several are located between Kenilworth Avenue, Cheverly Avenue, and John Hanson Highway. One appears to the south of Sheriff Road.
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hannon_street_water_main_replacement_map.png
Hannon Street Water Main Replacement, Bi-County, Maryland. Projcet Number BIBT5737B14. The thick line (light blue) shows the water main replacement area, which runs the length of Hannon Street, from University Boulevard in Montgomery County to Route 212 in Prince George's County. .
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karla_lane_water_main_replacement_map.jpg
Karla Lane Water Main Replacement Project, Prince George's County, Maryland. Project Number BR6706A19. The thick lines (light blue) on the map show the water main replacement areas. The roads marked are Karla Ln., Barrett Rd., Hart Rd., Murray Hill, Alcoa Dr., and Prentice.