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System Maintenance Alert
1746187200

Multiple applications unavailable from 10:00 pm on Friday, May 2, until 11:00 pm on Sunday, May 4

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Get Current 2.0 Program
1743687740

Eligible Customers Receive Up to 50% in Bill Credits and Waived Fees - Runs March 1 to June 30

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What's Your Pipe Type?
1729877861

Learn about our lead reduction program.

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Customer Alert
1727738605

Regional Drought Watch

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Contact Pay Bill Report an Emergency Financial Assistance Permits
Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Basic page

SLBE and MBE Programs

An overview of WSSC Water's Small Local Business Enterprises Program and Minority Business Enterprises Program. 

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Event |

Commission Meeting, August 17

Commission Meeting Webcast and Agenda Due to a condensed agenda, members of the public may provide comment via email at CommOffice@wsscwater.com. Emails unrelated to the items on the agenda and ...

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Basic page

Business Development and Partnerships

WSSC Water seek out ways to generate revenues that are not tied to the funds derived from our rate-paying customers. This helps us keep costs down and remain nimble and efficient in providing our...

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Basic page

Annual Disclosure Filing for Former Employees

WSSC Water Code of Ethics Ch. 1.70.340(c) requires former employees to file a disclosure statement within 60 days after leaving the position.

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Basic page

Disparity Study

The Office of Supplier Diversity and Inclusion is dedicated to creating an inclusive purchasing environment by encouraging the use of minority and small local businesses on WSSC Water contracts, throu...

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Basic page

Ethics Office

WSSC Water’s Commissioners and employees are required to maintain the highest professional and ethical standards in the performance of their official duties. Beginning January 31, 2023, all Board of E...

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Secondary Landing Page

Reporting Water and Sewer Emergencies and Problems

If you're experiencing a water emergency (a broken water main) or a sewer emergency (a backup into your home), call 301-206-4002, report the problem on our mobile app or email ...

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