Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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slide 8.png - Cloned
This is the Combined Heat & Power (CHP), Gas Treatment and Gas Storage area of the project site. At the top of the photo they have prepared to pour the foundation (round structure) that will support the Gas Storage bubble.
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slide 8.png
This is the Combined Heat & Power (CHP), Gas Treatment and Gas Storage area of the project site. At the top of the photo they have prepared to pour the foundation (round structure) that will support the Gas Storage bubble.
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Aerial photo of the site taken this week. The Maryland Department of the Environment has recently commended PC Construction for a job well done in keeping the site clean and sediment contained.
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Aerial photo of the project site taken on May 2, 2022. The most visible progress this past month is in the area of the Cake Receiving Facility. This is where the sludge from the other WRRF’s is unloaded to begin processing.