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System Maintenance Alert - April 3
1775242800

Apps intermittently unavailable, 7-8 p.m.

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Emergency Water Main Repair
1775228400

6890-6988 Walker Mill Rd., Capitol Heights

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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

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WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

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Dispute Resolving Board (DRB) Review

If you have not paid your bill in full and believe that you are entitled to a reduction in charges, here are the steps to follow for a review.

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WSSC Water Special Commission Meeting on Rate Structure

Public may attend the meeting virtually via the call-in information below should they wish to provide public comment.Public Viewing / Participation Details Watch: Virtual meeting will b...

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Special Commission Meeting on Rate Structure

*UPDATE* Meeting has been changed from in-person to virtualPublic may attend meeting virtually via the call-in information below should they wish to provide public comment.Public Viewing / Participati...

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image
slide 6.jpg - Cloned
Close-up view of the Anaerobic Digesters. Workers are putting the formwork in place in preparation of pouring the dome tops. The tank on the left already has the liner installed. On the right you can see the liner material is still rolled up. We expect the tops to be poured in the next 2 weeks.
image
slide 6.jpg
Close-up view of the Anaerobic Digesters. Workers are putting the formwork in place in preparation of pouring the dome tops. The tank on the left already has the liner installed. On the right you can see the liner material is still rolled up. We expect the tops to be poured in the next 2 weeks.