Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Stabilized Construction Entrance - This will provide a stable entrance/exit, that will clean vehicle tires to help keep the road clean of mud and sediments.
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2. Installation of Silt Fence The entire construction site perimeter is wrapped in silt fence it will prevent soil and sediment from running off site into the road or adjacent properties during rain events.
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Stabilized Construction Entrance - This will provide a stable entrance/exit, that will clean vehicle tires to help keep the road clean of mud and sediments.
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Installation of Silt Fence - The entire construction site perimeter is wrapped in silt fence it will prevent soil and sediment from running off site into the road or adjacent properties during rain events.
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Temporary Office Facility - This trailer will provide the resident engineer with an office he can work out of, hold on meetings, and project documents.
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Removing ladder cage The existing ladder cage is being removed so that a new ladder can be installed that meets today’s current OSHA requirements.
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Removing cupola - Removal of the existing cupola is required to allow for construction access for equipment and materials necessary to perform rehabilitation of tank interior.
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Construction Mats - These mats create a surface on which construction equipment can properly function and to protect existing underground utilities.